Summit Broadband

EVO Swap Control — Admin

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Summit Broadband · Field Operations

EVO Swap Control

Defective units flagged by the tech. These must NOT go to 4558 Orlando — return to Evolution Digital per the RMA process.

Submitted	Status	Tech	Market	Customer	Account	EVO S/N/MAC	Removed from	Ack

Submitted	Status	RMA	Tech	Market	Customer	Account	EVO S/N/MAC	Removed from	ONT dB	Resources	Decided by	Manager reason

Flags techs who swap often but skip the basics — the "swap to swap" pattern

Technician	Swaps	Approved	Denied	Pending	Opened a resource	Fast submits (<45s)	Avg time	Markets	Signal